Nic is the scheme manager of the Robin Hood multi-operator, multi-modal ticketing scheme and chair of the Robin Hood Operator Group.
This role involves being an independent third party overseeing technical deliverables and managing the Council/operator relationship. It also involves developing future strategies for developing the Robin Hood scheme to include c.EMV and account-based ticketing.
Nic recently managed a governance review of the Merseytravel multi operator travel scheme. This involved:
Benchmarking the Merseytravel scheme against other multi operator ticketing schemes in the UK
Review of the Merseytravel scheme, identifying areas for improvement I relation to revenue apportionment, scheme rules and scheme administration
Preparation of scheme accounts for 2019-20 to be shared with all participating operators
Preparation of a new scheme agreement that set out current practices and was sufficiently flexible to be updated to reflect future changes
On behalf of TfWM (under sub-contract to Unicard) Nic supported the Swift ITSO Account Based Ticketing Feasibility Study. This involved the:
Development of alternative revenue apportionment approaches
Development of a commercial model for ITSO ABT
Development of a risk model